At LOOKKART, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a simple and hassle-free return process.
1 Return Window: You have 7 days from the date of delivery to return most items for a full refund or exchange. After 7 days, we’re unable to offer returns or exchanges.
2 Eligibility: To be eligible for a return, the item must be:
Unused, undamaged, and in the original packaging With all original tags and labels intact Not a final sale item
3 How to Initiate a Return: To initiate a return, please follow these steps:
Contact our customer support team at [lookkart2025@gmail.com] within 7 days of receiving your order. Provide your order number and the reason for the return. Our team will guide you through the return process and send you a return label (if applicable).
4 Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect. In this case, we will provide a prepaid return label.
5 Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Please note that it may take 5-10 business days for the refund to be credited and appear in the original payment method.
